Fitlife Foods Privacy Notice

Last Updated: August 25, 2026

1. Introduction and Scope

This Privacy Notice (“Notice”) sets forth the policies and practices employed by Fitlife Foods, LLC (“Fitlife,” “we,” “us,” or “our”) with respect to how we collect, use, and disclose any information associated with an identified or identifiable individual (“Personal Information”), as well as the rights and choices individuals have regarding such Personal Information.

We are committed to collecting only the Personal Information that is reasonably necessary and proportionate to provide the services you have requested and to accomplish the purposes described in this Notice. Where we collect sensitive Personal Information, we limit such collection to what is strictly necessary to provide a requested service or as otherwise permitted by law.

Fitlife is the owner and operator of www.eatfitlifefoods.com, mobile applications, and online services that link to or reference this Notice (collectively, the “Website”).

By using the Website and providing Personal Information through the Website, you acknowledge that the Personal Information may be processed pursuant to the terms of this Notice. If you do not agree with the practices described in this Notice, please do not provide us with Personal Information or use the Website. If you have questions or concerns, please contact us at [email protected].

We are committed to providing clear, specific disclosures regarding our collection, use, and disclosure of Personal Information, including when our use of advertising and analytics technologies may constitute a “sale” or “sharing” under applicable law and how you may exercise your “Do Not Sell or Share My Personal Information” rights and opt-out preference signals, such as Global Privacy Control.

2. Information We Collect

2.1 Information You Provide Directly

We collect Personal Information that you voluntarily provide when you:

• Place an order online, by phone, or in-store
• Create a customer account
• Subscribe to our meal plans or delivery services
• Sign up for email, SMS, or push-notification communications
• Contact our customer support team
• Participate in surveys, promotions, or loyalty programs
• Interact with us on social media
• Refer a friend or participate in affiliate programs

This information may include:

• Name, email address, telephone number, and mailing or delivery address
• Payment and billing information, including credit or debit card numbers and billing address
• Account credentials, including username and password
• Order history and meal preferences, including dietary restrictions and allergies
• Communications you send to us, such as customer-service inquiries and feedback
• Any other information you choose to provide
• Sensitive Personal Information, which may include dietary preferences and restrictions that reveal health conditions, allergies, or other health-related information; precise geolocation data, if enabled; and other information that may be classified as sensitive under applicable state privacy laws

2.2 Information Collected Automatically

When you visit our Website or use our services, we automatically collect certain information about your device and usage, including:

• Browser type and version, operating system, and device information
• IP address, domain name, and general geographic location
• Pages visited, time spent on pages, clickstream data, and referring URLs
• Interactions with our Website features, including order flows
• Cookies, pixels, web beacons, and similar tracking technologies, as described in Section 10
• Information collected through analytics tools, such as Google Analytics
• Precise geolocation data, if you enable location services on your device

2.3 Information from Third-Party Sources

We may receive information about you from third-party sources, including:

• Payment processors and fraud-prevention services
• Marketing and advertising partners
• Social media platforms when you interact with our social media presence
• Data analytics providers
• Delivery and logistics partners

3. How We Use Your Information

We use the Personal Information we collect for the following purposes:

• Order Fulfillment: To process and deliver your orders, manage subscriptions, handle returns or exchanges, and communicate with you about your purchases.
• Account Management: To create and maintain your account, authenticate your identity, and provide account-related support.
• Customer Communications: To respond to your inquiries, provide customer support, and send service-related notices, such as order confirmations and delivery updates.
• Marketing and Promotions: To send promotional communications, with your consent or as otherwise permitted by law, including emails, SMS messages, and push notifications about new menu items, special offers, and company news.
• Personalization: To tailor your experience, including meal recommendations based on your order history and preferences.
• Analytics and Improvement: To analyze usage patterns, improve our Website and services, develop new products and features, and conduct internal research.
• Data Licensing and De-Identification: To license operational data, which may include Personal Information, to authorized third-party data partners for the sole purpose of de-identifying such data. De-identified data may be used by such partners to train artificial intelligence and machine-learning models. See Section 5 for detailed information about this practice.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
• Security and Fraud Prevention: To protect our services, our customers, and Fitlife Foods from fraud, abuse, and unauthorized access.
• Automated Decision-Making and Profiling: Fitlife may use automated systems to analyze your Personal Information for purposes such as providing personalized meal recommendations, determining promotional eligibility, or marketing segmentation. We do not use automated decision-making that produces legal or similarly significant effects on consumers without human oversight. If you are a resident of a state with applicable profiling opt-out rights, you have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. See Section 7 for information about exercising this right.
• AI Interaction Disclosure: When you interact with automated systems through our services, including chatbots, virtual assistants, or AI-powered customer-support features, we will disclose when you are communicating with an artificial intelligence system rather than a human representative. This disclosure is provided in compliance with applicable state laws requiring transparency when consumers interact with AI systems.

4. How We Share Your Information

We may share your Personal Information with the following categories of third parties:

4.1 Service Providers

We share Personal Information with third-party service providers that perform services on our behalf, including:

• Payment processors, such as credit-card processing providers
• Delivery and logistics partners
• Email and SMS marketing platforms, such as Klaviyo
• Customer-support platforms, such as Zendesk
• Analytics providers, such as Google Analytics
• Cloud-hosting and data-storage providers

These service providers are contractually obligated to use your Personal Information solely for the purpose of providing services to Fitlife Foods and are prohibited from using it for their own purposes.

4.2 Data Partners for De-Identification and AI/ML Training

IMPORTANT: Fitlife Foods may license or transfer operational data—which may include Personal Information collected through our services—to authorized third-party data partners for the specific and limited purpose of de-identifying such data.

Once de-identified, the data may be used by these partners and their customers for artificial intelligence and machine-learning model training and development.

This practice is described in detail in Section 5. Under certain data privacy laws, this transfer may constitute a “sale” or “sharing” of Personal Information. You have the right to opt out of this practice. See Section 7 for information about exercising your opt-out rights.

4.3 Legal and Regulatory Disclosures

We may disclose Personal Information when required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to:

• Comply with applicable law or respond to valid legal process
• Protect the rights, property, or safety of Fitlife Foods, our customers, or the public
• Enforce our Terms and Conditions or other agreements
• Detect, prevent, or address fraud, security issues, or technical problems

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your Personal Information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your Personal Information.

4.5 With Your Consent

We may share your Personal Information with other third parties when you have provided your explicit consent to such sharing.

5. Data De-Identification Practices

This section describes how Fitlife Foods may transfer Personal Information to authorized third-party partners for de-identification purposes.

5.1 What This Means

Fitlife Foods has entered into agreements with authorized third-party data partners under which we may transfer certain operational data—including data derived from customer orders, account information, customer-support interactions, and marketing communications—to such partners. The sole purpose of this transfer is to enable the partner to de-identify the data by removing or transforming all information that could reasonably identify a specific individual.

Once de-identified, the resulting data can no longer be linked back to you or any individual. The de-identified output may be used by our data partners and their downstream customers for purposes including artificial intelligence model training, machine-learning development, data analytics, and research.

5.2 Protections in Place

We have implemented the following contractual and operational protections for any Personal Information transferred for de-identification:

• Purpose Limitation: Our data partners are contractually prohibited from using your raw Personal Information for any purpose other than de-identification. They may not use raw data to market to you, profile you, or for any other purpose.
• De-Identification Deadline: Our data partners are contractually required to complete de-identification of received data and delete all raw Personal Information upon completion of the de-identification process.
• Deletion Certification: Upon completion of de-identification, our data partners are required to provide written certification confirming that all raw Personal Information has been permanently deleted from their systems.
• Data Field Screening: Before any data transfer occurs, the specific categories and fields of data to be transferred are identified and mutually agreed upon in writing. Not all data we hold will be transferred.
• Excluded Data: Certain categories of sensitive information are contractually excluded from any transfer, including attorney-client privileged communications, protected health information (PHI), financial data subject to the Gramm-Leach-Bliley Act, payment-card data subject to PCI-DSS, employee personnel records, materials subject to legal holds, trade secrets, and data requiring third-party consent that has not been obtained.
• Sub-Processor Controls: Our data partners are required to identify any sub-processors that will handle raw data before any transfer occurs and to maintain equivalent contractual protections with such sub-processors.
• Downstream Protections: Our data partners are contractually required to ensure that all downstream recipients of de-identified data maintain the data in de-identified form and do not attempt re-identification, consistent with California law requirements.
• Security Requirements: Our data partners are required to maintain industry-standard security measures, carry specified insurance coverage, and promptly notify Fitlife Foods of any security incident.

5.3 What De-Identification Means

“De-identification” means processing Personal Information so that it can no longer reasonably be used to identify, relate to, describe, or be linked to a particular individual or household.

Under California Civil Code Section 1798.140(m), data qualifies as “deidentified” only when four conditions are met:

1. It cannot reasonably identify an individual.
2. The business has implemented technical safeguards prohibiting re-identification.
3. The business has implemented business processes to prevent inadvertent release.
4. The business has contractually obligated all downstream recipients to maintain the data in deidentified form.

Once your Personal Information has been de-identified, it is no longer “Personal Information” under applicable privacy laws and is not subject to the rights described in Section 7 of this Notice.

6. Data Retention and Deletion

We retain your Personal Information for as long as necessary to fulfill the purposes described in this Notice, including:

• Active Account Data: For as long as your account remains active, plus a reasonable period thereafter to allow for reactivation or legal compliance.
• Order History: For a period consistent with our legal obligations, including tax and financial-reporting requirements, and our business needs.
• Marketing Data: Until you unsubscribe or request deletion.
• Data Transferred for De-Identification: Raw Personal Information transferred to our data partners is required to be de-identified within 90 days and permanently deleted thereafter. Fitlife Foods will receive written certification of deletion.

When Personal Information is no longer needed for the purposes for which it was collected, we will securely delete or anonymize it in accordance with our data-retention schedules and applicable law.

7. Your Privacy Rights

Fitlife Foods is committed to honoring consumer privacy rights under applicable U.S. federal and state privacy laws. To the extent you are a resident of a state with applicable privacy rights, you may exercise the following rights:

7.1 Your Privacy Rights

Depending on your state of residence, you may have one or more of the following rights pursuant to applicable law:

• Right to Know or Access: You may request that we disclose the categories and specific pieces of Personal Information we have collected about you, the categories of sources from which we collected your Personal Information, the business or commercial purposes for collection, and the categories of third parties with whom we share your Personal Information.
• Right to Delete: You may request deletion of your Personal Information, subject to certain exceptions.
• Right to Correct: You may request correction of inaccurate Personal Information.
• Right to Opt Out of Sale, Sharing, and Targeted Advertising: You have the right to opt out of the “sale” or “sharing” of your Personal Information and the use of your Personal Information for targeted advertising. The transfer of Personal Information to data partners for de-identification and AI/ML training purposes, as described in Section 5, may constitute a “sale” under applicable law. You may direct us not to include your Personal Information in any such transfer.
• Right to Limit Use of Sensitive Personal Information: If we collect sensitive Personal Information—which may include dietary preferences that reveal health conditions, precise geolocation, racial or ethnic origin, religious beliefs, or other categories specified by applicable law—you have the right to limit our use of that information to certain specified purposes necessary to provide the services you request.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
• Right to Opt Out of Profiling: If we engage in profiling in furtherance of decisions that produce legal or similarly significant effects concerning you, you have the right to opt out of such profiling.
• Right to Appeal: If we decline to take action on your request, you have the right to appeal our decision. To submit an appeal, contact us using the information in Section 14. We will respond to your appeal within the timeframe required by applicable law.

Categories of Personal Information Sold or Shared

In the preceding 12 months, Fitlife Foods may have “sold” or “shared,” as those terms are defined under applicable privacy laws, the following categories of Personal Information to data partners for de-identification purposes:

• Identifiers, including name, email address, phone number, and address
• Commercial information, including order history and purchasing tendencies
• Internet or electronic-network activity, including Website interactions
• Inferences drawn from the foregoing

7.2 How to Exercise Your Rights

To exercise any of the rights described above, you may:

• Submit the Fitlife Foods Do Not Sell or Share My Personal Information form
• Email us at [email protected]
• Call us at 813-540-4072
• Write to us at Fitlife Foods, LLC, Attn: Privacy Inquiries, 1810 W. Kennedy Blvd., Tampa, FL 33606

We will respond to verified requests within the timeframes required by applicable law, generally within 45 days. This period may be extended by an additional 45 days where reasonably necessary. We may need to verify your identity before processing your request.

7.3 Right to Opt Out of Sale, Sharing, and Targeted Advertising

To opt out of the sale or sharing of your Personal Information, including any transfer to data partners for de-identification as described in Section 5, you may:

• Submit the Fitlife Foods Do Not Sell or Share My Personal Information form
• Email [email protected] with the subject line “Opt-Out Request”
• Call 813-540-4072
• Write to Fitlife Foods, LLC, Attn: Privacy Inquiries, 1810 W. Kennedy Blvd., Tampa, FL 33606

If you opt out, we will not include your Personal Information in any future transfers to data partners for de-identification purposes. Please note that opting out does not affect information that was transferred and de-identified before your request because de-identified data can no longer be linked to you.

7.4 Authorized Agents

You may designate an authorized agent to submit requests on your behalf. We may require the authorized agent to provide proof of authorization and may still require you to verify your identity directly.

8. Do Not Track and Global Privacy Control

We do not monitor or follow “Do Not Track” (DNT) signals because there is no standard interpretation or practice for DNT signals. Therefore, we handle all user information consistently with this Notice.

However, we honor legally recognized opt-out preference signals, including Global Privacy Control (GPC). When we detect a valid GPC signal from your browser, we treat it as a request to opt out of sale or sharing for that browser and device and process it in a frictionless manner.

Enabling GPC suppresses the firing of advertising and remarketing tags and prevents disclosure to advertising networks and social media platforms for cross-context behavioral advertising.

You may also opt out by submitting the Fitlife Foods Do Not Sell or Share My Personal Information form, emailing [email protected], calling 813-540-4072, or writing to Fitlife Foods, LLC, Attn: Privacy Inquiries, 1810 W. Kennedy Blvd., Tampa, FL 33606.

If you return using a different device or browser, you will need to set your preferences for that device or browser unless you authenticate and we can associate your preferences with your account.

9. Children’s Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect Personal Information from children under 16. If you are a parent or guardian and believe your child has provided Personal Information to us, please contact us immediately at [email protected]. We will take steps to delete such information.

Under the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect Personal Information from children under 13. We do not knowingly process the Personal Information of children under 13 without verifiable parental consent, and we do not process the Personal Information of children between 13 and 17 for purposes of targeted advertising or the sale of Personal Information without consent.

10. Cookies and Tracking Technologies

We use cookies, tags, pixels, web beacons, software development kits, and other tracking technologies to recognize when a Website user visits our Website or interacts with our emails, gather information about interactions with our services, and understand how our Website is used.

10.1 What Are Cookies?

Cookies are small text files placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work more efficiently and to provide reporting information.

Cookies set by the website owner, in this case Fitlife Foods, are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies.”

Third-party cookies enable third-party features or functionality to be provided through the Website, such as advertising, interactive content, and analytics. The parties that set these third-party cookies can recognize your computer both when it visits the Website and when it visits certain other websites.

10.2 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for you to browse the Website and use its features, such as accessing secure areas of the Website. Without these cookies, services such as shopping carts and electronic billing cannot be provided. These cookies cannot be disabled.
• Performance and Analytics Cookies: These cookies collect information about how you use the Website, such as which pages you visit most often and whether you receive error messages. We use these cookies to improve how the Website works. We use Google Analytics to help us understand how visitors interact with our Website. Google Analytics uses cookies to collect information about the number of visitors to our Website, the pages they visit, and how long they spend on each page. This information is used to compile reports and improve our Website. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.
• Functional Cookies: These cookies allow the Website to remember choices you make, such as your username, language, or region, and provide enhanced and more personalized features. The information collected by these cookies may be anonymized, and the cookies cannot track your browsing activity on other websites.
• Targeting and Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They also limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies remember that you have visited a website, and this information is shared with organizations such as advertisers. These cookies may track your browsing activity across different websites over time for cross-context behavioral advertising.
• Social Media Cookies: These cookies are used when you share information using a social media sharing or “like” button on our Website, link your account, or engage with our content through a social media service such as Facebook, Instagram, or X, formerly known as Twitter. The social network will record that you have done this and may use this information to deliver targeted advertising. The types of cookies used by these third parties and how they use the information generated by them are governed by those companies’ privacy policies.

Under applicable privacy laws, the use of targeting and advertising cookies may constitute a “sale” or “sharing” of your Personal Information. You have the right to opt out by submitting the Fitlife Foods Do Not Sell or Share My Personal Information form, enabling Global Privacy Control in your browser, emailing [email protected], calling 813-540-4072, or writing to Fitlife Foods, LLC, Attn: Privacy Inquiries, 1810 W. Kennedy Blvd., Tampa, FL 33606.

10.3 Other Tracking Technologies

In addition to cookies, we may use other tracking technologies such as:

• Web Beacons or Pixel Tags: Small graphic images or other web-programming code, also known as clear GIFs or pixel tags, that may be included in our webpages and email messages. Web beacons are used to track user activity, count users who have visited certain pages, and gather information about the effectiveness of our marketing campaigns.
• Device Fingerprinting: Techniques involving the collection of information about your device, such as browser type, operating system, installed plugins, time zone, language, screen resolution, and other settings, to create a unique identifier or “fingerprint” for your device.
• Software Development Kits: Code embedded in our mobile applications that enables the collection of information about your use of our mobile applications, including device identifiers, app-usage data, and location information, if enabled.
• Session Replay Technology: Technology that may record your interactions with our Website, including mouse movements, clicks, scrolling, and keystrokes, excluding sensitive data-entry fields, to help us understand how users interact with our Website and identify areas for improvement. If we deploy session-replay technology, we will disclose this in our Privacy Notice and obtain your consent where required by law.

10.4 Advertising and Remarketing

We work with third-party advertising partners to display advertisements on our Website and third-party websites. These partners may use cookies, web beacons, and other technologies to collect information about your activities on our Website and other websites to provide targeted advertising based on your interests. This practice is known as interest-based or behavioral advertising.

We may use remarketing services from platforms such as Google Ads, Facebook or Meta, and other advertising networks to show advertisements on third-party websites to users who previously visited our Website. This means that after you visit our Website, you may see advertisements for our products or services on other websites. These third parties use cookies to serve advertisements based on your past visits to our Website.

Under the California Consumer Privacy Act and other applicable privacy laws, the use of advertising and remarketing cookies may constitute a “sale” or “sharing” of your Personal Information with advertising partners. You have the right to opt out of this sale or sharing.

When you opt out or we detect a Global Privacy Control signal, we prevent the firing of advertising and remarketing tags and disclosure to advertising networks and social media platforms for cross-context behavioral advertising. Strictly necessary and security-related processing may continue.

To opt out, submit the Fitlife Foods Do Not Sell or Share My Personal Information form. You may also email [email protected], call 813-540-4072, or write to Fitlife Foods, LLC, Attn: Privacy Inquiries, 1810 W. Kennedy Blvd., Tampa, FL 33606.

10.5 How to Manage Cookies and Opt Out

You have several options for managing cookies and opting out of tracking:

• Fitlife Foods Opt-Out Form: Submit the Do Not Sell or Share My Personal Information form.
• Direct Contact: Contact us at [email protected], call 813-540-4072, or write to Fitlife Foods, LLC, Attn: Privacy Inquiries, 1810 W. Kennedy Blvd., Tampa, FL 33606. We will process your request within the timeframes required by applicable law.
• Global Privacy Control: We honor legally recognized opt-out preference signals, including Global Privacy Control. When we detect a valid GPC signal from your browser, we treat it as a request to opt out of sale or sharing for that browser and device and process it in a frictionless manner. Enabling GPC suppresses advertising and remarketing tags and prevents disclosure to advertising networks and social media platforms for cross-context behavioral advertising. If you return using a different device or browser, you will need to set your preferences for that device or browser. More information is available at globalprivacycontrol.org.
• Browser Settings: Most web browsers allow you to control cookies through their settings. You can usually find these settings in the “Options” or “Preferences” menu. You can set your browser to refuse all cookies or indicate when a cookie is being sent. However, some Website features may not function properly if you disable cookies.
• Mobile Device Settings: Your mobile device may offer settings that allow you to limit the use of your advertising ID for interest-based advertising. On iOS devices, you can manage tracking permissions through the Privacy settings. On Android devices, you can opt out of interest-based advertising through your Google settings.

Industry Opt-Out Tools:

• Digital Advertising Alliance
• Network Advertising Initiative
• Google Analytics Opt-Out

11. Email, SMS, and Push Notifications

We may send you marketing communications by email, SMS, and push notification with your consent or as otherwise permitted by law.

• Email: You may opt out of marketing emails at any time by clicking the “unsubscribe” link in a marketing email or contacting us. Opting out of marketing emails does not affect transactional communications, such as order confirmations and delivery notifications.
• SMS and Text Messages: You may opt out of SMS communications by replying “STOP” to any message or contacting us. Message and data rates may apply. Message frequency varies.
• Push Notifications: You may disable push notifications through your device or browser settings.

12. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your Personal Information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of data in transit using TLS/SSL
• Secure payment processing compliant with PCI-DSS standards
• Access controls limiting employee access to Personal Information on a need-to-know basis
• Regular security assessments and monitoring

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially reasonable means to protect your Personal Information, we cannot guarantee absolute security.

13. Changes to This Privacy Notice

We may update this Notice from time to time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes to this Notice or intend to process your Personal Information for a material new purpose not previously disclosed:

• We will post the updated Notice on our Website with a revised “Last Updated” date.
• We will provide notice of material changes by email, using the email address associated with your account, or through a prominent notice on our Website at least 30 days before the changes take effect.
• For changes relating to new categories of data sharing or new purposes for sharing Personal Information, we will provide clear and conspicuous notice and, where required by law, obtain your consent before implementing such changes.

Your continued use of our services after the effective date of an updated Notice constitutes your acceptance of the changes. If you do not agree with the updated Notice, you should stop using our services and contact us to delete your account.

14. Contact Information

If you have questions about this Notice, wish to exercise your privacy rights, or have concerns about our data practices, please contact us:

Fitlife Foods, LLC
Attn: Privacy Inquiries
1810 W. Kennedy Blvd.
Tampa, FL 33606

Email: [email protected]
Phone: 813-540-4072
Website: www.eatfitlifefoods.com

15. Additional State-Specific Disclosures

Financial Incentive Programs

If we offer loyalty programs or other financial incentives in exchange for Personal Information, we will provide a separate notice at the point of enrollment describing the material terms, including the categories of Personal Information collected and the value of your data. This disclosure is provided in compliance with California law and other applicable state requirements.

California Shine the Light

California Civil Code Section 1798.83 permits California residents to request a list of third parties to which we disclosed Personal Information for their direct-marketing purposes during the preceding calendar year. We do not disclose Personal Information to third parties for their own direct-marketing purposes.

Terms of Service

Last Updated: September 3, 2026

1. Introduction / Acceptance of Terms

The Fitlife Foods website located at https://eatfitlifefoods.com/ (the “Website”) is operated by Fitlife Foods Tampa, LLC (“Fitlife”). These Terms of Service (this “Agreement” or these “Terms”) state the terms and conditions under which you may access, browse, or otherwise use the Website and govern your use of the Website and the purchase of meals, meal plans, and other products or services offered through the Website (collectively, “Products”).

By accessing, browsing, or using the Website, or by placing an order for any Products, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Notice, and any other referenced policies, which are incorporated herein by reference. If you do not agree to these Terms or any future modifications, you must immediately discontinue all use of the Website and refrain from placing any orders.

a. Electronic Agreement / Modification

This Agreement is an electronic contract that establishes the legally binding terms you must accept to use the Website. By accessing or using the Website, creating an account, proceeding through checkout, or otherwise continuing to use our services, you acknowledge that you have read and agree to be bound by Fitlife’s Terms of Service and acknowledge Fitlife’s Privacy Notice. You consent to enter into this Agreement electronically and acknowledge that this electronic Agreement has the same legal force and effect as a written, physically signed contract. You further consent to receive all notices, disclosures, and other communications from Fitlife in electronic form.

b. Modification

Fitlife may, in its sole discretion, modify, amend, or update these Terms at any time by posting the revised Terms on the Website. Any such modifications shall become effective immediately upon posting. It is your responsibility to review these Terms periodically for changes. Your continued use of the Website after the posting of any revised Terms constitutes your acceptance of and agreement to the modified Terms. These Terms were last updated on September 3, 2026.

c. Access and Retention

A link to these Terms is provided on the homepage of the Website and is accessible from every page of the Website. You are encouraged to print a copy of these Terms or save them to your device for your records.

2. Privacy Notice

Our Privacy Notice, available at https://eatfitlifefoods.com/Privacy-and-Terms, describes how Fitlife collects, uses, stores, and discloses your personal information. If there is any conflict between these Terms and the Privacy Notice regarding the handling of your personal information, the Privacy Notice shall control.

3. SMS and Email Marketing Communications

During account registration or at any time thereafter, you may be given the opportunity to opt in to or opt out of receiving SMS (text message) and email marketing communications from Fitlife.

By opting in to SMS and/or email marketing communications, you expressly consent to receive promotional messages from Fitlife, including but not limited to information about new menu items, special offers, discounts, cart reminders, order updates, seasonal promotions, and other marketing content. You understand and agree that these communications may be sent using automated technology. SMS enrollment uses a double opt-in process: you will not receive SMS marketing messages until you affirmatively confirm your enrollment via a confirmation text message from your own device.

You may change your marketing communication preferences at any time by adjusting your preferences in your account settings on the Website, replying “STOP” to any SMS marketing message to unsubscribe from text messages, or clicking the “unsubscribe” link included in any marketing email. Please allow a reasonable period for your request to be processed. Opting out of marketing communications will not affect transactional messages related to your orders.

By opting in to SMS marketing, you acknowledge and agree to the following standard mobile and SMS terms: message frequency varies; message and data rates may apply; consent to receive marketing messages is not a condition of any purchase; carriers are not liable for delayed or undelivered messages; and you may contact Fitlife for assistance with SMS communications.

Notwithstanding your marketing communication preferences, Fitlife reserves the right to send you transactional, administrative, and service-related communications, including but not limited to order confirmations, delivery notifications, account alerts, security notices, and other messages necessary for the operation of the Website and fulfillment of your orders.

4. Account Registration and Responsibilities

In order to place orders through the Website, you must create an account by providing a valid username and password, along with any other information required during the registration process. You represent and warrant that all information you provide during registration is accurate, current, and complete, and you agree to update your information as necessary to maintain its accuracy.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password, and for restricting access to your account and your device. You are fully responsible for all activities that occur under your account, whether or not authorized by you. You agree to immediately notify Fitlife of any unauthorized use of your account or any other breach of security by contacting us through the Website.

Fitlife shall not be liable for any loss or damage arising from your failure to comply with the foregoing obligations. You are advised to exercise caution when accessing your account from public or shared computers and to log out of your account at the conclusion of each session.

5. Ordering, Payment, and Pricing

Fitlife is a pick-up and home delivery service offering pre-made, healthy prepared meals and related products. Through the Website, you may browse our current menu offerings, place orders for Products, and arrange for pick-up or delivery of your orders in accordance with these Terms.

a. Pricing

All prices for Products displayed on the Website are stated in United States dollars and are subject to change without prior notice. Fitlife reserves the right, at any time and in its sole discretion, to: (i) limit the sales or quantities of any Products offered on the Website; (ii) cancel any orders, including orders that have already been confirmed; (iii) discontinue any Products without prior notice; (iv) limit the quantities of Products available for purchase per person, per household, or per order; and (v) prohibit purchases by dealers, resellers, or other commercial purchasers. In the event that Fitlife changes or cancels an order, we will attempt to notify you by contacting the email address and/or phone number associated with your account.

b. Payment Processor

Fitlife utilizes a third-party payment processor (the “Payment Processor”) to process all payment transactions made through the Website. Fitlife does not directly process, receive, or store your sensitive payment information, including credit card numbers, debit card numbers, or bank account information, on its servers. All payment processing is handled by the Payment Processor, and compliance with the Payment Card Industry Data Security Standard (PCI DSS) rests solely with the Payment Processor.

Your use of the Payment Processor’s services is subject to the Payment Processor’s own terms of service and privacy policy. By placing an order through the Website, you authorize your selected payment method (“Payment Method”) to be charged the total amount due for your order, including applicable taxes and delivery fees.

c. Satisfaction Guarantee

Fitlife offers a 100% Satisfaction Guarantee (“Like it or it’s on us”): if you are not 100% satisfied with a Product, no questions asked, you may choose either (i) a refund to the original payment method or (ii) credit for future use. The Satisfaction Guarantee applies on a per-item basis, not per order, and is available through the Product’s “Best By” date.

For discounted Products, any refund will equal the amount actually paid for the item. The Satisfaction Guarantee does not apply to Gift Card purchases or orders placed through third-party marketplace platforms, including DoorDash. Fitlife reserves the right to limit, modify, or revoke the Satisfaction Guarantee for any customer whose claims Fitlife reasonably determines to be fraudulent, abusive, or made in bad faith. Additional terms governing the Satisfaction Guarantee may be published separately on the Website and incorporated herein by reference.

d. Third-Party Marketplace Orders

Products purchased through third-party marketplace platforms, including DoorDash, are subject to the terms, conditions, refund policies, and dispute-resolution procedures of the applicable marketplace platform. Fitlife is not responsible for any issues arising from orders placed through third-party marketplaces, including but not limited to delivery, refunds, or customer service. The Satisfaction Guarantee and other benefits described in these Terms do not apply to third-party marketplace orders.

6. Delivery and Pick-Up Terms

Fitlife currently operates twelve (12) retail locations across Tampa Bay, Orlando, South Florida, and Atlanta, where customers may pick up orders in-store. Fitlife also offers home delivery services in designated service areas. The availability of pick-up and delivery options may vary by location and is subject to change.

a. Pick-Up

Orders placed for in-store pick-up will be available at your designated Fitlife location during normal operating hours. You must present your order confirmation, electronic or printed, at the time of pick-up.

Orders may also be collected at designated third-party gym pickup point locations (“Gym Pickup Points”). Gym Pickup Points are collection-only locations where customers retrieve pre-placed orders; no on-site purchasing is available. Availability of Gym Pickup Points is subject to change.

Fitlife is not responsible for orders that are not picked up within the designated timeframe. Unclaimed orders at Fitlife retail locations may be discarded, and no refunds or credits will be issued for orders not picked up within the applicable timeframe. Uncollected orders at Gym Pickup Points will be refunded.

b. Home Delivery

Home delivery is available in designated service areas as determined by Fitlife, including addresses in the following fifteen (15) states reachable by FedEx Ground 2-Day from ZIP code 33566: Florida (FL), Georgia (GA), Alabama (AL), Mississippi (MS), Louisiana (LA), Arkansas (AR), Tennessee (TN), South Carolina (SC), North Carolina (NC), Kentucky (KY), West Virginia (WV), Virginia (VA), Indiana (IN), Ohio (OH), and Pennsylvania (PA). Courier delivery is available within 60 miles of a Fitlife delivery hub.

Home delivery orders, whether one-time or subscription, require a minimum purchase of six (6) meals. Deliveries are unattended and will be left at the door of the delivery address. Fitlife’s packaging is tested to maintain the temperature of Products during transit, but you should bring deliveries inside and refrigerate them promptly upon arrival. Delivery fees may apply.

You are solely responsible for providing an accurate and complete delivery address and any necessary delivery instructions at the time of placing your order. Risk of loss and title to all Products shall pass to you upon delivery of the Products to the delivery address provided. Fitlife is not responsible for any spoilage, damage, theft, or loss of Products after delivery has been completed. Because Fitlife Products are perishable, you should refrigerate all delivered items promptly upon receipt.

c. Delivery Modifications

Fitlife reserves the right to modify, expand, or reduce its delivery service areas, delivery schedules, delivery fees, and minimum order requirements at any time and without prior notice.

7. Weekly Subscription and Auto-Renewal Terms

a. Subscription Overview

Fitlife offers a weekly recurring meal subscription. You may enroll by selecting a plan size of six (6), eight (8), ten (10), twelve (12), sixteen (16), or twenty (20) meals per week. You select the meals for each week. If you do not make new selections by the applicable weekly cutoff, your prior week’s meal selections will automatically recur for the next week. This is a negative-option feature under which your silence constitutes consent to the recurrence of those selections.

b. Recurring Charges and Billing

By enrolling in a subscription, you expressly consent to recurring charges. Initial orders are charged at the time of purchase. Subsequent subscription orders are charged weekly; the weekly change cutoff is Tuesday at 11:00 PM Eastern Time, and recurring charges are processed on Wednesday morning. You authorize Fitlife and its payment processors to store your Payment Method and charge it automatically each week at the then-current rate until you cancel.

c. Pre-Charge Notification

Fitlife will send a reminder notification prior to each weekly charge, encouraging you to log in and update your meal selections.

d. Fitlife-Initiated Substitutions

Fitlife reserves the right to substitute individual meal items in your order due to ingredient shortages, production issues, or menu changes. A notice will be included with your delivery whenever a substitution has been made. If you are not satisfied with a substituted item, you may request a refund or credit for that item in accordance with the Satisfaction Guarantee.

e. Cancellation

You may cancel your subscription at any time through the self-service online cancellation feature available in your account settings. There is no minimum commitment period and no cancellation fee. Cancellation takes effect for the next billing cycle after the weekly change cutoff.

f. Skip / Pause

You may skip or pause upcoming weekly deliveries through your account settings, up to eight (8) weeks in advance. You will not be charged for skipped weeks.

g. Price Changes

Subscription pricing is subject to change. If Fitlife changes the price of your subscription plan, Fitlife will provide advance notice by email. Your continued subscription after the effective date of any price change constitutes your acceptance of the new pricing. If you do not agree to the new pricing, you may cancel before the change takes effect.

h. Failed Payments

If your Payment Method fails, Fitlife will attempt to process the charge again and will notify you of each failed attempt. If payment cannot be collected after reasonable retries, your subscription may be paused or cancelled. You remain responsible for any outstanding charges.

i. No Minimum Commitment

There is no minimum subscription term. You may cancel at any time without penalty.

j. Auto-Renewal Disclosure

BY ENROLLING IN A SUBSCRIPTION, YOU EXPRESSLY AGREE THAT YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW ON A WEEKLY BASIS AND THAT YOUR PAYMENT METHOD WILL BE CHARGED AUTOMATICALLY EACH WEEK AT THE THEN-CURRENT RATE UNTIL YOU CANCEL. YOU MAY CANCEL AT ANY TIME THROUGH YOUR ACCOUNT SETTINGS OR BY CONTACTING FITLIFE CUSTOMER SERVICE.

8. Member Meal Accounts

a. Overview

Fitlife offers prepaid Member Meal Accounts (“MMA”) that provide bonus-value store credit. Available tiers and pricing are as published on the Website.

b. Stored Value

MMA balances do not expire. MMA balances may be used toward any Product purchase, including subscription orders. FitRewards points are earned upon redemption, meaning use of an MMA balance, and not upon the initial purchase of the MMA.

c. Non-Transferability

MMA balances are non-transferable, may not be resold, and may not be combined across accounts.

d. Refunds

If you permanently relocate outside of all Fitlife retail and delivery service areas, you may request a prorated refund of your remaining MMA balance, calculated based on the amount originally paid, less any bonus credit used. Refunds for other reasons are at Fitlife’s sole discretion.

e. Not a Gift Card

MMAs are bonus-value stored-value accounts and are not gift cards. MMAs are subject to these Terms and any additional MMA-specific terms published on the Website.

9. Gift Cards

a. Gift Card Administration

Fitlife offers physical and electronic gift cards (“Gift Cards”) through its Gift Card processor, currently Square. Gift Card terms, conditions, and balances are managed by the Gift Card processor and are subject to the processor’s applicable terms.

b. Expiration

Gift Card balances do not expire except as required or permitted by applicable law.

c. Cash Redemption

Gift Cards are not redeemable for cash except where required by applicable law.

d. Satisfaction Guarantee Exclusion

Gift Cards, and/or purchases made with Gift Cards, are not covered by the Satisfaction Guarantee.

e. FitRewards Accrual

FitRewards points are earned upon redemption, meaning use of a Gift Card balance toward a purchase, and not upon purchase of the Gift Card.

f. Lost or Stolen Gift Cards

Lost or stolen Gift Cards will not be replaced except at Fitlife’s sole discretion.

10. Food Safety, Allergen Disclosure, and Assumption of Risk

a. Allergen Disclosure and Customer Responsibility

Customers acknowledge that Fitlife meals are prepared in commercial kitchens that handle common allergens, including nuts, tree nuts, peanuts, dairy, eggs, soy, wheat, gluten, shellfish, fish, sesame, and other allergens. Cross-contamination may occur despite reasonable precautions. Customers are solely responsible for reviewing all ingredient lists, nutritional information, and allergen disclosures before consuming any Products.

Fitlife provides allergen-filtering tools on the Website as a convenience to assist customers in identifying Products based on allergen categories. However, allergen filtering is provided as a convenience only and does not constitute a safety guarantee or representation that filtered Products are free from any particular allergen.

Customers with known food allergies, intolerances, sensitivities, or dietary restrictions must disclose them during account registration and must review all applicable product information before placing an order. Fitlife does not guarantee that any Product is free from any specific allergen.

b. Food Handling, Storage, and Preparation

All Fitlife Products are perishable and must be handled, stored, and reheated in accordance with the instructions provided with each order. You are solely responsible for proper refrigeration, storage, and reheating of all Products upon receipt.

Fitlife shall not be liable for any illness, injury, or adverse health effect resulting from your failure to properly store, handle, or prepare Products in accordance with the provided instructions, or from consuming Products that have been improperly stored, handled, left unrefrigerated, or consumed after any indicated expiration or “use by” date.

c. Assumption of Risk

You acknowledge and agree that the consumption of food products inherently involves risks, including but not limited to the risk of allergic reactions, foodborne illness, adverse health effects, and other injuries.

BY ORDERING, PURCHASING, OR CONSUMING ANY FITLIFE PRODUCTS, YOU VOLUNTARILY ASSUME ALL RISKS ASSOCIATED WITH THE CONSUMPTION OF SUCH PRODUCTS, INCLUDING BUT NOT LIMITED TO RISKS ARISING FROM FOOD ALLERGIES, FOOD INTOLERANCES, FOODBORNE PATHOGENS, CROSS-CONTAMINATION, AND ADVERSE REACTIONS TO INGREDIENTS.

This assumption of risk applies regardless of whether such risks are disclosed, known, or unknown at the time of purchase.

d. Nutritional and Ingredient Information

Fitlife’s Products are fresh, meaning never frozen, and refrigerated. The “Best By” date is typically printed on the Products, and Products should not be consumed after the Best By date.

While Fitlife endeavors to provide accurate ingredient lists, nutritional information, and allergen disclosures, such information may not be comprehensive or error-free. Fitlife does not warrant the accuracy, completeness, or currentness of any nutritional or ingredient information. Actual ingredients and nutritional values may vary due to seasonal availability, supplier changes, and preparation methods.

You should not rely solely on the information provided on the Website when making dietary decisions, particularly if you have food allergies, intolerances, or medical dietary requirements.

e. No Guarantee of Health Outcomes

Fitlife does not guarantee any specific health, weight loss, fitness, or wellness outcomes from consuming its Products. Individual results may vary. The Products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

f. Waiver of Food-Related Claims

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU HEREBY WAIVE, RELEASE, AND DISCHARGE FITLIFE, ITS OFFICERS, DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES, AGENTS, AND REPRESENTATIVES FROM ANY AND ALL CLAIMS, DEMANDS, CAUSES OF ACTION, DAMAGES, LOSSES, AND LIABILITIES OF ANY KIND, WHETHER KNOWN OR UNKNOWN, ARISING OUT OF OR RELATED TO ANY ALLERGIC REACTION, FOODBORNE ILLNESS, ADVERSE HEALTH EFFECT, OR OTHER INJURY OR DAMAGE RESULTING FROM YOUR CONSUMPTION OF FITLIFE PRODUCTS, EXCEPT WHERE SUCH CLAIMS ARISE FROM THE GROSS NEGLIGENCE OR WILLFUL MISCONDUCT OF FITLIFE. THIS WAIVER IS INTENDED TO BE AS BROAD AND INCLUSIVE AS PERMITTED UNDER THE LAWS OF THE STATE OF FLORIDA.

11. Wellness Coaching Services

Fitlife offers complimentary personalized wellness coaching services at its retail locations. The personnel providing these services may also be referred to as “Wellness Associates.” These wellness coaching services are provided for general informational and motivational purposes only.

THE WELLNESS COACHING SERVICES PROVIDED BY FITLIFE AND ITS WELLNESS COACHES DO NOT CONSTITUTE MEDICAL ADVICE, NUTRITIONAL COUNSELING, DIETARY PRESCRIPTIONS, OR PROFESSIONAL HEALTH ADVICE OF ANY KIND.

Fitlife’s wellness staff are not licensed or registered healthcare professionals, are not registered dietitians or certified nutritionists, and are not qualified to provide clinical advice. The information and guidance provided through wellness coaching are intended solely to offer general information to help you in your pursuit of health and wellness goals. Nothing provided through the wellness coaching services should be construed as a diagnosis, treatment plan, or recommendation for a specific medical or health condition.

You should always consult with a qualified healthcare professional, including a licensed physician, registered dietitian, or other appropriate medical provider, before making any changes to your diet, exercise regimen, or health practices, particularly if you have any pre-existing medical conditions, food allergies, or dietary restrictions.

Fitlife and its wellness coaches are not liable for any health outcomes, adverse effects, injuries, or other damages of any kind that may result from decisions you make based on, or in reliance upon, information or guidance received through the wellness coaching services. Your use of wellness coaching services is entirely at your own risk, and you assume full responsibility for any actions taken based on coaching information.

12. User-Generated Content (UGC)

The Website may include features that allow users to submit, post, or share content, including but not limited to blog comments, product reviews, success stories, testimonials, photographs, and other materials (collectively, “User-Generated Content” or “UGC”). By submitting UGC to the Website, you agree to the following terms:

a. Content Standards

You agree that any UGC you submit will not: (i) be defamatory, libelous, obscene, pornographic, vulgar, or offensive; (ii) infringe upon the intellectual property rights, privacy rights, publicity rights, or other proprietary rights of any third party; (iii) contain misleading, false, or inaccurate information; (iv) be harassing, threatening, intimidating, discriminatory, or hateful toward any individual or group; (v) violate any applicable local, state, national, or international law or regulation; (vi) contain viruses, malware, spyware, or other harmful code; (vii) constitute unsolicited advertising, spam, chain letters, or unauthorized promotional materials; or (viii) impersonate any person or entity or misrepresent your identity or affiliation. All UGC must be accurate and truthful and must comply with all applicable laws and regulations.

b. License Grant

By submitting UGC to the Website, you hereby grant Fitlife a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, display, distribute, perform, and create derivative works from your UGC, in whole or in part, in any media or format now known or hereafter developed, for any purpose, including but not limited to marketing, promotional, advertising, and any other business purposes.

This license includes, without limitation, the right to use your success stories, reviews, testimonials, before-and-after photographs, and any other submitted materials in Fitlife’s advertising, social media, website content, and promotional campaigns.

c. Moderation Rights

Fitlife reserves the right, in its sole discretion and without notice, to review, edit, refuse to post, or remove any UGC for any reason or no reason at all. Fitlife is under no obligation to monitor UGC but reserves the right to do so. Fitlife may remove any UGC that, in its sole judgment, violates these Terms, is otherwise objectionable, or could expose Fitlife to liability.

d. Representations and Warranties

By submitting UGC, you represent and warrant that: (i) you are the sole owner of the UGC or have obtained all necessary rights, licenses, consents, and permissions to submit the UGC and grant the license set forth herein; (ii) you have obtained the written consent of each identifiable person depicted in the UGC to use their name and likeness in the manner contemplated by these Terms; (iii) the UGC does not infringe, misappropriate, or otherwise violate any intellectual property rights, privacy rights, publicity rights, or other proprietary rights of any third party; and (iv) you are solely responsible for your UGC and the consequences of its submission and publication.

e. No Compensation

You acknowledge and agree that you will not receive any compensation, credit, or consideration of any kind for your UGC or for Fitlife’s use of your UGC as permitted under these Terms. Fitlife does not compensate or incentivize users for submitting reviews, testimonials, or success stories. Any reviews or testimonials displayed on the Website reflect the genuine experiences of the submitting users.

13. FitRewards Loyalty Program

a. Program Overview

Fitlife offers the FitRewards loyalty program (the “FitRewards Program”) for all qualifying purchases. The FitRewards Program is designed to reward repeat customers with points, discounts, and other benefits as determined by Fitlife from time to time.

b. Eligibility

To participate in the FitRewards Program, you must have an active Fitlife account in good standing. Fitlife reserves the right to determine eligibility requirements and to modify such requirements at any time.

c. Point Accrual

Points are earned at a rate of one (1) point for each $1 spent on qualifying purchases, as determined by Fitlife in its sole discretion, and will be posted to your account after order completion. Fitlife may also award fifteen (15) points for each meal container returned cleaned and free of debris. Points awarded for a purchase will be reversed if that order is subsequently refunded, returned, or cancelled. Stores and Fitlife customer service may issue points in special circumstances at Fitlife’s discretion.

d. Redemption

FitRewards points may be redeemed for discounts, free meals, or other rewards as determined by Fitlife in its sole discretion. The standard redemption rate is five hundred (500) points for ten dollars ($10.00) off. Points may be redeemed at any balance, including for a discount as low as one dollar ($1.00) off. All redemptions are subject to availability and may be subject to additional terms and conditions as specified by Fitlife at the time of redemption.

e. Expiration

FitRewards points do not expire. Fitlife reserves the right to implement an expiration policy in the future upon advance notice to participants.

f. Non-Transferability

Points have no cash value and are non-transferable. Points may not be sold, bartered, exchanged, or otherwise transferred to any other person or entity, and may not be combined across multiple accounts. Any attempt to do so shall render the points void.

g. Program Modification / Termination

Fitlife reserves the right to modify, suspend, or terminate the FitRewards Program, in whole or in part, at any time and with or without notice, except that any expiration policy will be implemented only after advance notice to participants. In the event of program termination, all outstanding and unredeemed points may be forfeited without compensation.

Fitlife may modify point values, earning rates, redemption options, expiration policies, and any other aspect of the FitRewards Program at any time in its sole discretion, subject to the notice requirement for an expiration policy stated above.

h. Fraud / Abuse

Fitlife reserves the right to suspend or terminate your FitRewards Program membership and forfeit any accumulated points if Fitlife suspects, in its sole discretion, that any fraudulent, abusive, or otherwise improper activity has occurred in connection with your account or participation in the FitRewards Program.

14. License to Use the Website

Fitlife grants you a limited, revocable, non-exclusive, non-transferable license to access and make personal use of the Website. This license does not include the right to download, other than page caching, or modify the Website or any portion thereof without the prior written consent of Fitlife.

This license does not include: (i) any resale or commercial use of the Website or its contents; (ii) any collection or use of product listings, descriptions, photographs, or prices; (iii) any derivative use of the Website or its contents; (iv) any downloading or copying of account information for the benefit of another person or entity; or (v) any use of data mining, robots, spiders, scrapers, or similar automated data-gathering or extraction tools on the Website.

All content and software on the Website are the property of Fitlife or its content suppliers and are protected by United States and international copyright, trademark, and other intellectual property laws. Such content and software are intended solely for your personal, non-commercial use. Any unauthorized use of the Website or its content terminates the license granted by Fitlife without further notice.

15. Prohibited Uses

As a condition of your access to and use of the Website, you warrant that you will not use the Website for any purpose that is unlawful or prohibited by these Terms. You may not use the Website in any manner that could damage, disable, overburden, or impair the Website or any Fitlife server, or that could interfere with any other party’s use and enjoyment of the Website.

You may not attempt to gain unauthorized access to the Website, other accounts, computer systems, or networks connected to the Website through hacking, password mining, or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Website.

Without limiting the foregoing, you agree that you will not: (i) remove, alter, or obscure any copyright, trademark, or other proprietary-rights notices contained on the Website; (ii) transfer, distribute, sell, lease, or otherwise make available the Website or any content thereon to any third party; or (iii) reproduce, duplicate, or copy any content from the Website except as expressly permitted under these Terms.

You agree to cooperate with Fitlife in preventing unauthorized copying or use of the Website and its content. Fitlife reserves all rights not expressly granted to you in these Terms.

16. Termination of Use

Fitlife may, in its sole discretion and without prior notice, terminate or suspend your access to all or any portion of the Website for any reason, including but not limited to your breach of any provision of these Terms. Suspected fraudulent, abusive, or illegal activity may be grounds for immediate termination of your access and may be referred to the appropriate law-enforcement authorities.

Upon termination or suspension of your access, your right to use the Website shall immediately cease. Fitlife may, in its sole discretion, deactivate your account, delete any information associated with your account, and bar you from any further access to the Website. Fitlife shall not be liable to you or any third party for any claims or damages arising out of or related to the termination or suspension of your access to the Website.

Any outstanding orders may be cancelled upon termination of your account, and Fitlife shall have no obligation to fulfill such orders. All points accumulated in the FitRewards Program are automatically forfeited upon account termination, and you shall have no right to redeem or recover any forfeited points.

17. Intellectual Property

Fitlife and its licensors own all proprietary rights in the Website, including but not limited to patents, trademarks, service marks, trade secrets, copyrights, and other intellectual property rights. The Website is protected by applicable intellectual property laws and international treaty provisions.

All Products, images, illustrations, designs, graphics, icons, photographs, text, audio clips, video clips, and other materials available on the Website, as well as the selection, coordination, arrangement, and organization of such materials and the Website as a whole (collectively, the “Content”), are subject to copyright, trademark, service mark, trade dress, and other intellectual property rights or licenses held by Fitlife or licensed to Fitlife. The entire Content of the Website is copyrighted as a collective work under United States copyright laws, and Fitlife owns the copyright in the selection, coordination, arrangement, and enhancement of such Content.

All software used on or incorporated into the Website is the property of Fitlife or its software licensors and is protected by United States and international copyright laws and other applicable intellectual property laws. The reproduction, redistribution, modification, or publication of any such software is strictly prohibited without the prior written consent of Fitlife.

FITLIFE FOODS, FITLIFE, FEED YOUR JOURNEY, FitMeals, FitBreakfasts, FitSnacks, FitSweets, FitPromise, and FitRewards, as well as all associated logos, graphics, page headers, button icons, scripts, and service names, are trademarks, registered trademarks, or trade dress of Fitlife Foods Tampa, LLC in the United States and/or other countries.

Fitlife’s trademarks and trade dress may not be used in connection with any product or service that is not affiliated with Fitlife, in any manner that is likely to cause confusion among consumers, or in any manner that disparages or discredits Fitlife. All other trademarks, registered trademarks, product names, and company names or logos displayed on the Website are the property of their respective owners.

18. Metatags, Hidden Text, Linking, or Framing

You may not use any Fitlife trademarks, service marks, or other proprietary information as keywords, metatags, or hidden text in the source code of any website or webpage without the prior express written consent of Fitlife.

You may not link to the Website from any other website without the prior written consent of Fitlife. Any unauthorized linking to the Website is strictly prohibited. Fitlife reserves the right to disable any unauthorized links or frames and specifically disclaims any responsibility for the content available on any other websites linked to or from the Website.

You may not frame, inline link, or otherwise associate the Website, or any portion thereof, with any other website, advertisements, or other content without the prior written authorization of Fitlife. Fitlife reserves all rights to take any and all legal and technical action to prevent unauthorized framing of, or linking to, the Website.

19. Website Content / Errors

Occasionally, information on the Website may contain typographical errors, inaccuracies, or omissions that may relate to meal descriptions, ingredients, nutritional information, pricing, promotions, offers, availability, or other matters. Fitlife reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice, including after an order has been submitted. Fitlife does not undertake any obligation to update, amend, or clarify information on the Website, except as required by law.

20. No Medical Advice Disclaimer

The information provided on the Website, including but not limited to blog posts, articles, meal descriptions, nutritional information, ingredient lists, and other information, is intended for general informational and reference purposes only. For additional disclaimers regarding Fitlife’s wellness coaching services specifically, see Section 11.

Nothing on the Website constitutes, or is intended to constitute, medical advice, nutritional counseling, dietary prescriptions, or professional health advice or recommendations of any kind. The information provided on the Website is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician, registered dietitian, or other qualified healthcare provider with any questions you may have regarding a medical condition, dietary needs, or health concerns.

Never disregard professional medical advice or delay in seeking it because of something you have read on the Website or information you have received from Fitlife. If you have or suspect that you have a medical problem or condition, please contact a qualified healthcare professional immediately. If you are experiencing a medical emergency, call 911 or your local emergency number immediately.

Fitlife does not recommend or endorse any specific tests, products, procedures, opinions, or other information that may be referenced on the Website. Reliance on any information provided by the Website or by Fitlife employees, wellness coaches, or other representatives is solely at your own risk.

21. Links to Third-Party Sites

The Website may contain links to other websites operated by third parties (“Third-Party Sites”). Such links are provided solely for your convenience and informational purposes. Fitlife does not endorse, approve, certify, or control any Third-Party Sites and does not guarantee the accuracy, completeness, efficacy, or timeliness of information located at such Third-Party Sites.

Fitlife is not responsible for the availability, content, products, services, or any other aspect of any Third-Party Sites. Fitlife shall not be liable for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any content, goods, or services available on or through any Third-Party Sites. You are encouraged to review the terms of use and privacy policies of any Third-Party Sites before providing personal information or engaging in transactions through such sites.

22. Warranty Limitation

EXCEPT FOR THOSE WARRANTIES EXPRESSLY PROVIDED HEREIN, YOU HEREBY ACKNOWLEDGE AND AGREE THAT FITLIFE AND ANY OF ITS OFFICERS, DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES, DISTRIBUTORS, AFFILIATES, SUBSIDIARIES, AGENTS, AND REPRESENTATIVES PROVIDE THE WEBSITE, ALL CONTENT, AND ALL PRODUCTS ON AN “AS IS” AND “AS AVAILABLE” BASIS. FITLIFE HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

FITLIFE MAKES NO WARRANTY OR REPRESENTATION REGARDING THE COMPLETENESS, ACCURACY, CURRENCY, RELIABILITY, AVAILABILITY, OR TIMELINESS OF THE WEBSITE, THE CONTENT, THE PRODUCTS, OR THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE WEBSITE OR ANY CONTENT THEREON. FITLIFE DOES NOT WARRANT THAT THE WEBSITE OR ANY CONTENT, PRODUCTS, OR SERVICES OFFERED THROUGH THE WEBSITE WILL MEET YOUR REQUIREMENTS, OR THAT THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE WEBSITE WILL MEET YOUR EXPECTATIONS.

FITLIFE DOES NOT WARRANT THAT ANY MEAL OR PRODUCT IS FREE FROM ALLERGENS. CUSTOMERS WITH FOOD ALLERGIES, INTOLERANCES, OR DIETARY RESTRICTIONS SHOULD CAREFULLY REVIEW ALL INGREDIENT AND NUTRITIONAL INFORMATION PROVIDED AND CONSULT WITH A HEALTHCARE PROFESSIONAL BEFORE CONSUMING ANY PRODUCTS. FITLIFE’S MEALS ARE PREPARED IN FACILITIES THAT PROCESS COMMON ALLERGENS INCLUDING, BUT NOT LIMITED TO, NUTS, DAIRY, EGGS, SOY, WHEAT, AND SHELLFISH. CROSS-CONTAMINATION MAY OCCUR. CUSTOMERS ARE RESPONSIBLE FOR FOLLOWING ALL PREPARATION, STORAGE, AND REHEATING GUIDELINES PROVIDED WITH THEIR ORDERS.

THE WEBSITE AND ALL CONTENT MAY INCLUDE TECHNICAL MISTAKES, INACCURACIES, OR TYPOGRAPHICAL ERRORS. FITLIFE MAY MAKE CHANGES TO THE WEBSITE AND ITS CONTENT AT ANY TIME WITHOUT NOTICE OR OBLIGATION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, THE FOREGOING EXCLUSIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

23. Disclaimer / Limitation of Liability

IN NO EVENT SHALL FITLIFE OR ANY OF ITS OFFICERS, DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES, DISTRIBUTORS, AFFILIATES, SUBSIDIARIES, AGENTS, OR REPRESENTATIVES BE LIABLE FOR ANY DIRECT, INDIRECT, GENERAL, COMPENSATORY, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL, OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, EVEN IF FITLIFE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, ARISING OUT OF OR IN CONNECTION WITH: (I) YOUR USE OF OR INABILITY TO USE THE WEBSITE; (II) ANY CONTENT ON THE WEBSITE; (III) ANY PRODUCTS PURCHASED OR OBTAINED THROUGH THE WEBSITE; (IV) ANY THIRD-PARTY SITES LINKED TO OR FROM THE WEBSITE; (V) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (VI) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE WEBSITE; OR (VII) ANY OTHER MATTER RELATING TO THE WEBSITE, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR WHETHER FITLIFE WAS ADVISED OF THE POSSIBILITY THEREOF.

WITHOUT LIMITING THE FOREGOING, FITLIFE SHALL NOT BE LIABLE FOR ANY CLAIMS, DAMAGES, OR LOSSES ARISING FROM OR RELATED TO ALLERGIC REACTIONS, FOODBORNE ILLNESS, FOOD CONTAMINATION, ADVERSE HEALTH EFFECTS, OR ANY OTHER INJURY OR DAMAGE RESULTING FROM THE CONSUMPTION OF FITLIFE PRODUCTS, EXCEPT WHERE SUCH LIABILITY ARISES DIRECTLY FROM THE GROSS NEGLIGENCE OR WILLFUL MISCONDUCT OF FITLIFE.

YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE WEBSITE AND THE PURCHASE OF ANY PRODUCTS IS AT YOUR SOLE RISK. YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF THE WEBSITE.

FITLIFE MAKES NO REPRESENTATION THAT THE WEBSITE OR ITS CONTENT IS APPROPRIATE OR AVAILABLE FOR USE OUTSIDE OF THE UNITED STATES. THOSE WHO ACCESS THE WEBSITE FROM OTHER JURISDICTIONS DO SO AT THEIR OWN RISK AND ARE RESPONSIBLE FOR COMPLIANCE WITH APPLICABLE LOCAL LAWS.

Notwithstanding any other provision of these Terms, in no event shall the total cumulative liability of Fitlife and its officers, directors, members, managers, employees, distributors, affiliates, subsidiaries, agents, and representatives arising out of or related to these Terms or your use of the Website exceed the total amount paid by you to Fitlife for Products during the three (3) months immediately preceding the event giving rise to the applicable claim.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you. In such jurisdictions, the liability of Fitlife shall be limited to the fullest extent permitted by applicable law.

24. Indemnification

You agree to indemnify, defend, and hold harmless Fitlife Foods Tampa, LLC and its subsidiaries, affiliates, officers, directors, agents, partners, and employees from and against any and all losses, liabilities, damages, claims, actions, demands, costs, and expenses, including but not limited to reasonable attorneys’ fees and legal costs, arising out of or in connection with: (1) your use of the Website in violation of this Agreement; (2) any use of the Website under your account, whether or not authorized by you; (3) any User-Generated Content you submit, post, or transmit through the Website, including but not limited to any claim that your User-Generated Content infringes, misappropriates, or otherwise violates any third-party intellectual property rights, privacy rights, publicity rights, or other proprietary rights; and (4) any claim arising from your failure to disclose food allergies, intolerances, or dietary restrictions, or your failure to follow food-handling, storage, or preparation instructions provided by Fitlife.

Fitlife reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with Fitlife in asserting any available defenses. This indemnification obligation shall survive the termination of these Terms and your use of the Website.

25. Force Majeure

Fitlife shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances reasonably beyond its control, including but not limited to: acts of government in its sovereign or contractual capacity; acts of God; natural disasters, including floods, earthquakes, hurricanes, and severe weather events; fire; acts of a public enemy; terrorism; riots; civil unrest; sabotage; labor disputes, strikes, or work stoppages; power failures or disruptions; transportation delays or disruptions; supply-chain disruptions; food-safety recalls; food-contamination events; ingredient shortages; supplier failures; government-imposed food-safety mandates; pandemics; epidemics; quarantine restrictions; computer, hardware, telecommunications, or software failures or malfunctions; cyberattacks, hacking, cybercrime, or other cyber disruptions; failure or disruption of internet service providers; user non-cooperation; user breach of these Terms; and any other cause or event beyond the reasonable control of Fitlife.

In the event of a force majeure occurrence, Fitlife’s obligations under these Terms shall be suspended for the duration of such event, and Fitlife shall not be liable for any resulting delay, cancellation, or failure of performance.

26. Governing Law, Jurisdiction, and Dispute Resolution

a. Governing Law and Jurisdiction

This Agreement and any disputes arising out of or related to this Agreement or your use of the Website shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-law principles or provisions.

You agree that exclusive jurisdiction and venue for any legal action or proceeding arising out of or related to this Agreement or your use of the Website shall lie in the state and federal courts located in Hillsborough County, State of Florida. Such venue shall be mandatory and not permissive, and you hereby waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts, including any claim of forum non conveniens.

The state and federal courts in Hillsborough County, State of Florida shall have in personam jurisdiction over you for purposes of any such action or proceeding. Any final judgment rendered in any such action or proceeding shall be enforceable in any manner provided by law.

b. Informal Dispute Resolution

Before initiating any formal legal proceeding arising out of or related to this Agreement, the parties agree to first attempt to resolve the dispute informally. The party raising the dispute shall send a written notice to the other party describing the nature of the dispute and the relief sought.

Written notice to Fitlife should be sent to:

Fitlife Foods Tampa, LLC
1810 W. Kennedy Blvd.
Tampa, FL 33606

The parties shall negotiate in good faith for a period of thirty (30) days following receipt of such notice. If the dispute is not resolved within the thirty (30) day negotiation period, either party may proceed with formal legal action in accordance with the provisions of this Section.

c. Prevailing Party / Attorneys’ Fees

In any action or proceeding arising out of or related to this Agreement, the prevailing party shall be entitled to recover its reasonable legal expenses from the non-prevailing party, including but not limited to reasonable attorneys’ fees, legal assistants’ fees, costs, and expenses, at all trial and appellate levels, including in any bankruptcy proceedings and on appeal.

d. Statute of Limitations

Any cause of action or claim you may have against Fitlife or any of its officers, partners, directors, managers, members, distributors, affiliates, subsidiaries, employees, agents, representatives, or independent contractors arising out of or related to this Agreement or your use of the Website must be commenced within one (1) year after the cause of action accrues. Any cause of action or claim not commenced within such one (1) year period shall be deemed forever waived and barred.

27. Miscellaneous Provisions

a. Entire Agreement

This Agreement, together with the Privacy Notice incorporated herein by reference and any standalone terms referenced herein, including Satisfaction Guarantee Terms, Subscription Terms, Member Meal Account Terms, Gift Card Terms, and FitRewards Program Terms, which are incorporated by reference to the extent published on the Website, constitutes the entire agreement between you and Fitlife with respect to your use of the Website and supersedes all prior or contemporaneous communications, representations, understandings, and agreements, whether oral or written, between you and Fitlife regarding the subject matter hereof.

b. Assignment

You may not assign, transfer, or delegate any of your rights or obligations under this Agreement to any third party without the prior written consent of Fitlife. Any purported assignment, transfer, or delegation in violation of this provision shall be null and void. Fitlife may freely assign, transfer, or delegate its rights and obligations under this Agreement without restriction and without notice to you.

c. Relationship

By using the Website or purchasing Products from Fitlife, only a buyer-seller relationship is created between you and Fitlife. No joint venture, partnership, employment, agency, franchise, or other legal relationship exists or is implied between you and Fitlife as a result of this Agreement or your use of the Website.

d. Severability

If any provision of this Agreement, or any portion thereof, is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be construed, to the greatest extent possible, in a manner consistent with applicable law so as to reflect the original intentions of the parties, and the remaining provisions of this Agreement shall remain in full force and effect.

e. Waiver

Any failure by Fitlife to enforce or exercise any provision of this Agreement or any related right shall not constitute a waiver of that provision or right. No waiver of any provision of this Agreement shall be effective unless made in writing and signed by an authorized representative of Fitlife.

f. Captions

The headings, captions, and section titles contained in this Agreement are inserted for convenience of reference only and shall not define, limit, or describe the scope or intent of any provision of this Agreement.

28. Acknowledgment / Agreement

BY USING THE FITLIFE WEBSITE, CREATING AN ACCOUNT, OR PLACING AN ORDER, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY ALL OF THE PROVISIONS OF THESE TERMS OF SERVICE AND ACKNOWLEDGE THE FITLIFE PRIVACY NOTICE.